1. Information We Collect
Account Information
When you create an Account, we collect your name, email address, phone number, and profile photo. If you register via OAuth providers (Google, Apple), we receive the profile information you authorise those providers to share.
Usage Data
We automatically collect information about how you interact with the Platform, including pages visited, features used, search queries, event views, device information (type, operating system, browser), IP address, and approximate location data.
Payment Information
Payment transactions are processed by our third-party payment processors (Paystack and Stripe). We do not store full credit card numbers or bank account details on our servers. We receive transaction confirmations and limited payment identifiers for record-keeping.
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Platform and its features;
- Process transactions and send related notifications;
- Personalise your experience through event recommendations and content curation;
- Communicate with you about your account, updates, and promotional offers;
- Detect, prevent, and address technical issues, fraud, and security threats;
- Comply with legal obligations and enforce our Terms of Service.
3. Data Sharing & Disclosure
Service Providers
We share data with trusted third-party service providers who assist in operating the Platform (payment processors, cloud hosting, analytics, email delivery). These providers are contractually bound to use your data only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Data Retention & Security
We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for up to 90 days for legal compliance, dispute resolution, and fraud prevention purposes.
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits to protect your personal data against unauthorized access, alteration, or destruction.
5. Your Rights
You have the right to:
- Access and receive a copy of your personal data;
- Correct inaccurate or incomplete information;
- Request deletion of your account and associated data;
- Object to or restrict certain processing activities;
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us at privacy@eventflutter.com.
